Information from Palo Alto Networks

We are reaching out regarding the upcoming release of Windows 11 24H2 planned for release by Microsoft as an optional preview update in the upcoming days and generally available at the beginning of October, and Windows Server 2025 planned for release later this year.

Due to changes made by Microsoft in these operating systems, running the current Cortex XDR agent version on upgraded Microsoft operating systems is currently not supported and may cause a system freeze.

Important to note that Windows 11 24H2 and Windows Server 2025 will only be supported with upcoming content updates and agent versions, planned to be released in the upcoming days. A separate notification with additional details will be sent once these are available.

Should you require further assistance or clarification, please contact the Netsecurity Support team.