Incident Response (IRT)

From crisis to control – we get you back up and running quickly.

Netsecurity's Incident Response team provides emergency assistance in the event of security incidents, while also working proactively to strengthen preparedness. By preparing together with you in advance, we can reduce both the extent of damage and response time, so that you can return to normal operations as quickly as possible.

Why have an Incident Response agreement?

An Incident Response agreement from Netsecurity gives you predictability, rapid response, and access to specialists when you need it most. When a serious security incident occurs, every minute counts. With a pre-arranged agreement in place, you ensure both time and quality in the handling. Our team works proactively with you to reduce the consequences and ensure that the business can quickly return to normal operations.

 

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  • Recommended by NSM 

    Netsecurity meets the requirements in accordance with.

    NSM's quality scheme for Incident Response. This means that we meet the highest standards for quality and preparedness.

  • Guaranteed 2-hour response time
    In acute incidents, we are ready to assist  with an agreed response time that ensures rapid and effective handling.

  • 24/7/365 access to expertise
    You get access to experienced security consultants around the clock, all year round, via our emergency hotline.

  • Measures and learning after the incident
    We help you identify and implement the necessary measures to strengthen security after an attack.

  • Tailored team for your business
    You get a dedicated team with the right expertise, assembled according to your needs and the threat landscape your business faces.

Benefits of having an Incident Response agreement


  • 24/7/365 emergency hotline
  • Agreement with a 2-hour response time
  • An Incident Response team approved by NSM
  • A team tailored to your needs and your incident
  • Access to security expertise
  • Help identifying measures after a security incident

Benefits of having an Incident Response agreement

  • 24/7/365 emergency hotline

  • Agreement with a 2-hour response time

  • An Incident Response team approved by NSM

  • A team tailored to your needs and your incident

  • Access to security expertise

  • Helps identify measures after a security incident

Recommended by the Norwegian National Security Authority

Netsecurity meets the requirements in accordance with NSM's quality scheme for Incident Response. About the approval scheme, NSM writes that "NSM has set strict but relevant requirements for those who wish to apply for the scheme. Applicants must not only document that they are technically capable of handling an incident, but they must also meet defined requirements in nine different areas within Incident Response. This includes areas such as organization, process, expertise, tools, and reporting. Read more about the scheme here. 

 

Quality scheme

What is Incident Response?

Incident Response, or Incident Response Team (IRT), is about rapid and coordinated action when a security incident occurs. The goal is to limit the damage, identify the cause, and restore normal operations as quickly as possible. In this video, we explain what IRT is and why it is crucial for effective cybersecurity.

What does the Incident Response team help with?

We always follow a predictable and quality-assured procedure (PICERL):
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Preparation

Good preparation reduces response time. Our team uses experience, ethical hacking, and testing of contingency plans to strengthen your ability to handle security incidents effectively.

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Identify

We uncover what has happened, how extensive the attack is, who is behind it, and which methods, malware, and tools have been used.

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Contain

We stop the attack, secure systems and evidence, and make the necessary changes to prevent further damage and block the attacker's access.

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Eradication

We remove attackers and malware, and strengthen defenses with measures such as vulnerability scanning and Penetration Testing to prevent new attacks.

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Recovery

We help the business return to normal operations, monitor the systems for repeated attacks, and set up solutions that prevent new intrusion attempts.

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Lessons learned and measures

We learn from each incident, identify areas for improvement, prepare a report with recommendations, and ensure that the necessary measures are implemented.